(2) You Totally Are not able to get in contact which has a manager or an installer for questions on the particular position and There may be only a lot which the income individual can reply to concerning the set up part.
In addition they would not be ready to touch the tile that we already have picked out and we would have had to hire a independent contractor and increase the expense of supplies and put in for that too. Would give fewer than one star if I could.
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I gave them my spouse's contact number considering that he can be dwelling not me However they named me repeatedly Inspite of consistently telling them to get in touch with him. One customer service man or woman actually claimed "oh, we have that quantity, I guess not a soul is reading." Customer care individuals who Will not read through, wonderful.
It looks like we don't have a certain deal with for Empire Today, that makes supplying directions tricky. This enterprise might not have an official storefront, or it'd transfer to multiple destinations each day.
A plan that benefits The buyer, assures them of finish pleasure and self esteem when performing company by using a member enterprise.
In addition they did an identical exact tactic with my mother who finished going with either Coker floors or lowes, I might advise everyone but empire.
*In the event the installers arrived, they were being stunned that I had a "houseful" of home furniture. You created my estimate so you recognize and possess found the quantity of furniture I have.
I have to say, the switch-around time once I posted this challenge was outstanding. My hat is off to Rex and Billy for stepping in and making sure my problems had been remaining attended to.
I was then informed they ended up sorry to the "misunderstanding" and will knock $a thousand off my bid. I explained to them I'd in no way below any situations do enterprise with these kinds of an unethical company. I used to be then asked what should they supplied to try and do the job for less than my other bids. I told her there was Unquestionably nothing at all she could say to influence me to perform business with them and also to please just present the affirmation cancellation number i were trying to obtain via 15 minutes get more info of currently being on hold and detailing my problem.
In the course of the investigation it had been also identified that, in 2010, Empire Today, LLC questioned for and gained payment in total in advance of beginning get the job done, that's a violation of California's contractor's law, which restrictions contractors to only gathering the lesser of $one,000 or 10 per cent in the deal price tag being a deposit in advance of beginning do the job.
Stop following Nicole C. 9/eighteen/2015 We moved right into a new property a few yr in the past, the home experienced completely new carpet, but we want difficult flooring. No more than 6 months in the past we had Empire appear out and give us a quotation as they'd performed our flooring inside our old residence. We decided on challenging Wooden and had it set up the next day. A handful of weeks in the past a Tv set tray still left a little scratch which was deep adequate not to be a similar coloration as the flooring. I had been astonished that the Television set tray scratched the ground. Then a week back, when closing the reclining Element of the sofa a very big gouge was still left on the ground. We termed about this and were being explained to that "almost everything scratches" "even diamonds scratch" plus they were not going to guarantee the floor!
Once i questioned they stated they're going to come back tomorrow, like I Don't have A Task??? They ended up speculated to clearly show up at 8 am the next day And that i obtained a simply call at 6:45 am that "HE" is standing outside the house my door. I told him that his appointment was at eight am and he did not respond. Two other installers confirmed up later on plus they were just rushing to "End" the job. Once i did the inspection I advised them that the installation is not correct and also the quarter rounds have nails obvious. They said "this is the greatest they will do".
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